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VCNetVCNet Help

Getting help

Email info@vcnet.us. The people who build the software answer, usually within a business day.

To get an answer faster, include:

  • the product and its version
  • what you did, what you expected, and what happened instead
  • a screenshot, if something looks wrong

Pixosight users can also use Report a Bug and Request a Feature inside the app, or the ticket page in the Pixosight portal.

We don’t run a staffed help desk with set hours. If your organisation needs guaranteed response times, a support contract can be arranged: email us.